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Welcome to Velmorinchex. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We collect information that you provide directly to us when you use our website, request our services, or communicate with us. The types of information we may collect include:
Personal Information: When you fill out our contact form or communicate with us, we may collect your name, email address, phone number, and any other information you choose to provide in your message. This information is necessary for us to respond to your inquiries and provide our services.
Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages you view, what websites or search terms referred you to the site, and information about how you interact with the site.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
We use the information we collect or receive in the following ways:
To Provide and Maintain Our Services: We use your information to deliver the services you request, process your inquiries, and communicate with you about your projects. This includes responding to your contact form submissions, providing quotes, and managing our client relationships.
To Improve Our Website: We analyze how users interact with our website to improve its functionality, user experience, and content. This helps us understand which pages are most popular, identify technical issues, and optimize our site for better performance.
To Communicate With You: We may use your contact information to send you updates about our services, respond to your inquiries, and provide customer support. We will only send you marketing communications if you have given us permission to do so.
For Business Operations: We use your information to operate, maintain, and improve our business operations, including analyzing trends, monitoring the effectiveness of our services, and conducting research and development.
To Comply With Legal Obligations: We may use and disclose your information as necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, and customer service. These service providers are contractually obligated to use your information only as necessary to provide these services to us and are required to maintain the confidentiality and security of your information.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any change in ownership or uses of your personal information.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency. We may also disclose your information to protect our rights, privacy, safety, or property, or that of our clients or others.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices, as well as security measures to guard against unauthorized access to systems where we store personal data.
However, please note that no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any passwords or account information.
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies and applicable legal requirements.
The criteria we use to determine retention periods include: the length of time we have an ongoing relationship with you and provide services to you; whether there is a legal obligation to which we are subject; and whether retention is advisable in light of our legal position.
Depending on your location, you may have certain rights regarding your personal information, including:
Access: You have the right to request access to the personal information we hold about you and to receive a copy of that information.
Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Deletion: You have the right to request that we delete your personal information, subject to certain exceptions such as when we need to retain it for legal compliance or legitimate business purposes.
Objection: You have the right to object to our processing of your personal information in certain circumstances, such as when we process it for direct marketing purposes.
Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside New Zealand and choose to provide information to us, please note that we transfer the information to New Zealand and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of such changes. If you do not agree to the modified policy, you should discontinue your use of our website.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Velmorinchex
16 Maidstone Street, Grey Lynn
Auckland 1021, New Zealand
Phone: +64 9 360 6003
Email: ask@velmorinchex.world
We will make every effort to respond to your inquiry promptly and address any concerns you may have about how we handle your personal information.
By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our website or provide us with any personal information.